This Privacy Policy explains how Steeled Inc. ("Company," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you use BizStackHub. Please read it carefully.
1. Data Controller
Steeled Inc.
Email: bizstackhub@polsia.app
2. Information We Collect
2.1 Information You Provide Directly
- Account information: Name, email address, password when you register
- Payment information: Billing details processed by our payment processors (we do not store raw card numbers)
- Input data: Text, prompts, and other content you submit to the Platform for AI processing
- Communications: Messages you send to our support team
2.2 Information Collected Automatically
- Usage data: Pages visited, features used, time spent, clicks, and navigation paths
- Device information: IP address, browser type and version, operating system, device identifiers
- Log data: Server logs including timestamps, error events, and request details
- Cookies and similar technologies: See Section 7 for details
2.3 Information from Third Parties
- Analytics providers (aggregated and anonymized data)
- Advertising partners (opt-in only)
- Payment processors (transaction confirmation, not raw payment data)
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Platform
- Process transactions and manage your subscription
- Generate AI-powered content based on your inputs
- Send transactional emails (receipts, account updates, password resets)
- Send marketing communications (with your consent, where required)
- Analyze usage patterns to improve the Platform
- Detect and prevent fraud, abuse, and security threats
- Comply with legal obligations
- Enforce our Terms of Service
4. Legal Basis for Processing (GDPR)
For users in the European Economic Area, United Kingdom, and Switzerland, we process personal data under the following legal bases:
- Contract performance: Processing necessary to provide services you've requested
- Legitimate interests: Platform security, fraud prevention, service improvement, and analytics
- Consent: Marketing communications and non-essential cookies
- Legal obligation: Where required by applicable law
5. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with:
- Service providers: Hosting, payment processing, email delivery, analytics, and other operational services under data processing agreements
- AI processing partners: Your input data may be processed by AI model providers to generate outputs (subject to their privacy policies)
- Legal requirements: When required by law, subpoena, or government request
- Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate protections
- With your consent: For any other purpose with your explicit consent
6. Data Retention
We retain personal data for as long as necessary to provide the Platform and comply with legal obligations:
- Account data: For the duration of your account, plus up to 2 years after deletion (for legal and dispute resolution purposes)
- Payment records: Up to 7 years as required for financial and tax compliance
- Usage logs: Up to 90 days for security and operational purposes
- AI-generated outputs: Retained in your account until you delete them or close your account
- Marketing opt-in records: Until you withdraw consent or request deletion
7. Cookies and Tracking Technologies
7.1 Types of Cookies We Use
- Strictly necessary cookies: Required for the Platform to function (session management, authentication)
- Performance cookies: Analytics to understand how users interact with the Platform (e.g., page views, feature usage)
- Functional cookies: Remember your preferences (e.g., display settings, saved filters)
- Marketing cookies: Used with your consent to track advertising effectiveness
7.2 Cookie Control
You can manage cookies through your browser settings. Disabling certain cookies may affect Platform functionality. For performance and marketing cookies, we rely on your consent where required by law.
7.3 Do Not Track
We currently do not respond to "Do Not Track" browser signals, but you may opt out of analytics tracking by adjusting your browser settings or using our cookie preferences.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data ("right to be forgotten")
- Data portability: Request your data in a machine-readable format
- Restriction: Request that we limit processing of your data in certain circumstances
- Objection: Object to processing based on legitimate interests or for direct marketing
- Withdraw consent: Where processing is based on consent, withdraw it at any time
To exercise any of these rights, contact us at bizstackhub@polsia.app. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.
9. CCPA Rights (California Residents)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected, used, disclosed, and sold
- Right to Delete: Request deletion of personal information we hold about you (subject to certain exceptions)
- Right to Correct: Request correction of inaccurate personal information
- Right to Opt-Out: Opt out of the sale or sharing of personal information. We do not sell personal information.
- Right to Limit Use of Sensitive Information: Limit our use of sensitive personal information to what is necessary to provide the services
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights
To submit a CCPA request, contact us at bizstackhub@polsia.app. We will verify your identity before processing requests.
10. Children's Privacy
The Platform is not directed to children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will delete it promptly. If you believe we may have collected data from a child, please contact us at bizstackhub@polsia.app.
11. Security Measures
We implement commercially reasonable technical and organizational measures to protect your personal data, including:
- Encryption of data in transit (TLS/HTTPS) and at rest
- Access controls limiting data access to authorized personnel
- Regular security assessments and vulnerability monitoring
- Incident response procedures for potential data breaches
No system is 100% secure. In the event of a breach affecting your rights and freedoms, we will notify you and applicable authorities as required by law.
12. International Data Transfers
Your data is stored and processed primarily in the United States. If you are located outside the United States, your data may be transferred to and processed in the U.S., which may have different data protection laws than your country. Where required, we implement appropriate safeguards for international transfers, including Standard Contractual Clauses for transfers from the EEA.
13. Third-Party Links and Services
The Platform may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you access through the Platform.
14. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Platform and, where appropriate, by email. Your continued use of the Platform after the effective date of any update constitutes acceptance of the revised policy.
15. Contact Us
For privacy-related questions, requests, or concerns, contact us:
Steeled Inc.
Email: bizstackhub@polsia.app
16. Vendor Information
By listing on BizStackHub's B2B Vendor Marketplace, vendors consent to the following:
- Publication of business contact information: Vendor profile data — including business name, description, category, location, website, and contact email — will be published publicly on the BizStackHub Marketplace and may be indexed by search engines.
- Receiving inquiries from potential customers: Vendors consent to receiving inquiry messages submitted by platform users through vendor profiles. Inquiry messages include the sender's name, email address, company name (if provided), and message content.
- Email notifications: Vendors with active listings will receive email notifications when inquiries are submitted to their profile, as well as periodic summary and performance emails (for Premium and Spotlight tier listings). Vendors may manage notification preferences in their dashboard.
- Profile analytics: BizStackHub may track and display aggregate profile view counts and inquiry counts to vendors through their dashboard. This data is not shared with third parties.
For questions about vendor data practices, contact: bizstackhub@polsia.app
17. AI Training Data
AI-generated outputs are based on training data that has a knowledge cutoff date and may not reflect current conditions. Time-sensitive information (regulations, incentive programs, market data, filing deadlines) should always be verified against current authoritative sources.